Managed IT for Europe & Africa

Your IT runs.
You just keep working.

IT support, security, web design and AI automation for companies in Europe and Africa. One dedicated contact, a fixed monthly price and a response within four hours.

Free consultation What does IT downtime cost?
< 4 h response timeGDPR compliant, EU serversDE · EN · FR support
00:00 1 / 5

A problem at your office

Frankfurt, Paris or Cotonou: a printer, a mailbox or a server stops. Our monitoring notices it, or your team sends us a short message.

00:15 2 / 5

Your ticket reaches us

Within minutes your request is logged and with your dedicated contact. Distance doesn't matter, response time does.

01:00 3 / 5

Encrypted remote session

We connect securely to your systems and find the cause, without anyone having to drive to you.

02:30 4 / 5

Fixed. In every country.

The fix is in and you watch live. The same standard for every client, from Germany to West Africa.

04:00 5 / 5

Documented. Your team keeps working.

Ticket closed, a short report for you. That is our promise: a response within four hours.

What does IT downtime cost?
Services

Four areas. One contact.

Support & helpdesk

Your outsourced IT department: remote help, monitoring, maintenance, Microsoft 365.

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Security & backup

Firewall, MFA, backups that are actually tested, GDPR and NIS2 advice.

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Web design

Modern, fast websites that bring enquiries, plus booking systems and portals, hosted and maintained by us.

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AI automation

Repetitive work runs on its own: emails sorted, documents read, appointments booked, all the way to an AI phone assistant.

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Your day

Your IT day with System IT Support

Today

    With System IT Support

      An example. What it looks like in your company, we clarify in the first call.

      Calculator

      What does IT downtime cost you?

      Move the sliders to your values. The result estimates the working time lost every year when IT stands still.

      10
      2 h
      35 €

      Estimated loss per year

      7,700€

      ≈ 220 h of working time

      Estimate with 11 working months, not an offer. How much of it we can prevent, we look at together in the first call.

      Check the result in a free call
      Getting started

      How we start

      1. 1

        Free first call

        30 minutes: what runs, what bothers you, what you need.

      2. 2

        IT inventory

        We look at devices, accounts, backups and security, remotely.

      3. 3

        Setup

        Monitoring, backup and secure access, documented for you.

      4. 4

        Ongoing care

        Fixed monthly price, one contact, every job logged as a ticket.

      FAQ

      Frequently asked questions

      How does remote IT-support actually work?
      Via secure, encrypted remote sessions and monitoring agents on your systems. Most issues are solved faster remotely than any on-site technician could arrive. You see everything we do on your screen, live.
      Are you GDPR-compliant?
      Yes. Your data stays on servers in the EU, we sign a data processing agreement (AVV/DPA) with you, and all connections are encrypted. GDPR and NIS2 advisory is part of our security service.
      Which languages do you support?
      German, English and French, in speech and writing. We work during your local business hours (CET) and are reachable via phone, email, ticket system and WhatsApp Business.
      Are we locked into a long contract?
      No. Our contracts run monthly and can be cancelled with 30 days notice. We prefer clients who stay because they are happy, not because a contract forces them.
      What if we need help on-site?
      Over 95% of everyday IT problems are solved remotely. For hardware work we ship pre-configured devices or coordinate a local partner, so you are never left without a solution.

      Where does IT slow your team down?

      In a free first call we look at your setup together and show what we would improve first.

      • Answer within 24 hours
      • Non-binding, no sales pitch
      • In German, English or French
      Get in touch → WhatsApp Business